SOBARASUA NYINGIBO GODWILL

Master's Graduate | Client Relations & Stakeholder Engagement Specialist

Lagos, NG.

About

Highly analytical Master's graduate in International Relations with proven expertise in client relationship management, stakeholder engagement, and cross-functional collaboration. Eager to leverage strong problem-solving, adaptability, and digital proficiency in a technical graduate trainee program within Nigeria's dynamic energy sector, aiming to contribute to operational efficiency and strategic project delivery. Demonstrated ability to quickly learn new systems and build trust-based relationships, poised to drive impactful solutions in a fast-paced environment.

Work

Sycamore Consulting Limited

|

Client Relations Officer

Lagos, Lagos State, Nigeria

→

Summary

Managed client relationships and communications, ensuring satisfaction and compliance while upholding organizational reputation.

Highlights

Cultivated and sustained robust client relationships, ensuring high client satisfaction and fostering trust through consistent communication and proactive issue resolution.

Served as the primary liaison for diverse clients, effectively translating complex organizational processes into clear communications and ensuring compliance with service agreements.

Resolved an average of 10-15 client inquiries daily, efficiently addressing concerns to maintain a strong organizational reputation and positive client perception.

Managed and meticulously maintained comprehensive client records and documentation, enhancing data transparency, supporting audit readiness, and improving operational credibility.

Volunteer

Event Management Volunteer

|

Geo-Economic Optimization Summit, Lagos — Citadel School of Governance

→

Supported high-profile summit logistics, ensuring seamless participant experience and effective communication for policymakers and business leaders.

Highlights

Orchestrated critical logistical support for the Geo-Economic Optimization Summit, facilitating a seamless experience for over 150 policymakers, business leaders, and industry professionals.

Successfully managed attendee registration and information desk operations, processing over 200 registrations and resolving 50+ inquiries to ensure professional participant engagement.

Collaborated effectively with a 10-member organizing team, streamlining activity coordination and ensuring clear communication with all 300+ guests throughout the event.

Customer Engagement Volunteer

|

Ake Arts & Book Festival, Lagos

→

Engaged festival attendees through compelling communication, collaborating to deliver a positive and reinforcing public image.

Highlights

Engaged hundreds of attendees at the Ake Arts & Book Festival, delivering compelling, on-brand communication that reinforced the festival's positive public image.

Facilitated positive public interactions for hundreds of attendees, collaborating with a 15-person team to deliver a seamless and memorable festival experience.

Strategic Engagement Volunteer

|

CAMPeign (Non-Profit Community)

→

Participated in online community discussions and assisted in coordinating outreach programs to increase public engagement.

Highlights

Actively participated in online community discussions, contributing to initiatives that significantly increased public engagement and fostered a vibrant online presence.

Assisted in the curation and coordination of 3+ community outreach programs, enhancing accessibility and expanding community reach.

Community & Sustainability Volunteer

|

Colourdrops (Non-Profit Community)

→

Supported community engagement for environmental awareness and participated in creative sustainability projects.

Highlights

Supported critical community engagement and communication efforts for environmental awareness initiatives, reaching over 500 local residents.

Contributed to a creative sustainability project, successfully transforming 50+ kg of waste materials into impactful art installations to raise environmental consciousness.

Education

Caleb University

Lagos, Lagos State, Nigeria
→
Master of Arts International Relations

University of Nigeria

Lagos, Lagos State, Nigeria
→
Bachelor of Arts History and International Studies

Lighthouse International School

Lagos, Lagos State, Nigeria
→
West African Senior School Certificate Examination (WASSCE) General Studies

Languages

English

Skills

Client Relationship Management

Client Relationship Management, Customer Service, Stakeholder Communication, Conflict Resolution.

Stakeholder Engagement

Stakeholder Engagement, Cross-Functional Collaboration, Liaison, Partnership Building.

Cross-Functional Collaboration

Cross-Functional Collaboration, Teamwork, Interdepartmental Communication, Project Coordination.

Analytical & Critical Thinking

Analytical Thinking, Critical Thinking, Problem Solving, Data Analysis.

Event Coordination & Logistics

Event Coordination, Logistics Management, Registration Management, Guest Relations.

Digital Proficiency

Digital Proficiency, MS Office Suite, Data Management, Record Keeping.

Adaptability

Adaptability, Flexibility, Learning Agility, Fast-Paced Environments.

Time Management

Time Management, Prioritization, Organizational Skills, Efficiency.

Attention to Detail

Attention to Detail, Accuracy, Quality Assurance, Documentation.